LEGAL
Privacy Policy
This policy explains how Coast Shield Pest Control handles your personal information. We're committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
We collect information you provide directly — such as your name, phone number, email, suburb, and details about your pest issue when you request a quote or book a service. We may also collect information about your property to provide accurate treatment advice.
How We Use It
Your information is used to respond to enquiries, provide quotes, schedule and carry out pest control services, send service reminders and warranty follow-ups, and maintain treatment records for warranty and compliance purposes.
Data Storage & Security
We store your information securely and only retain it for as long as necessary to provide our services and meet legal obligations. Access is restricted to authorised team members who need it to service your account.
Third-Party Sharing
We do not sell or rent your personal information. We may share necessary details with trusted service providers (such as booking or scheduling tools) who help us operate, all bound by confidentiality obligations.
Cookies
Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings. Essential cookies are required for core site functionality.
Your Rights Under Australian Privacy Law
You have the right to access, correct, or request deletion of your personal information. To exercise these rights or raise a privacy concern, contact us using the details below.
Contact Us
For any privacy-related questions, contact us at contact@coastshieldpestcontrol.com.au or 0468 075 454.
Last updated: January 2026
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